** Notice for ADDP Members Impacted by Natural Disasters **

United Concordia is dedicated to helping ADDP members impacted by natural disasters. We realize you are wrestling with many issues and concerns in light of this tragedy - your dental care shouldn't be one of them.

If you have been displaced as a result of a natural disaster and your ADDP benefits and/or access to care have been affected, please contact us at 1-866-984-2337. We are committed to helping our enrollees affected by tragedy. Please do not hesitate to contact us so we can be of assistance.

skip to main content

Tutorials (Government)

Welcome to United Concordia's ADDP online tutorials. The goal of the sessions below is to provide an overview of the ADDP, the referral process, and DISC so you can:

  • Understand the ADDP and how it affects the way military dental treatment facilities (DTFs) refer active duty service members (ADSMs) for private sector dental care.
  • Use United Concordia's Dental Authorization and Referral Tracker (DART®+) system to submit and modify referrals.
  • Run customized reports for your DTF and ADSMs using the tools and information available in DISC.

Important: The new ADDP contract began August 1, 2014 and contains many new program features that will benefit military Dental Treatment Facilities and your service members.

United Concordia will provide quarterly webinars to provide training on the enhanced referral system (DART®+) and other program benefits.

Click here to view the dates and times of the ADDP webinars.

Tutorial Downloads

Additional tutorials are being updated and will be available soon. Please check back.
Tutorial File Options
DTF online tutorial/webinar slides (with assessment and printable certificate) PDF Tutorial (.pdf)
2015 ADDP Enhancements Pre-recorded Webinar URL Tutorial (link)
Remote ADDP tutorial PDF Tutorial (.pdf)
DTF Instructions and process flow to refer to a non-network dentist PDF Tutorial (.pdf)
DTF webinar slides for referring to a non-network dentist PDF Tutorial(.pdf)

File Viewers

Listed below are links to download Adobe PDF Reader and MS PowerPoint Viewer.

HOME | ADSM/AGR | CIVILIAN DENTISTS | GOVERNMENT/PROGRAM ADMINISTRATORS