**United Concordia is dedicated to helping Active Duty Service Members impacted by natural disasters throughout the country. We realize you are wrestling with many issues and concerns in light of the current situation - your dental care shouldn’t be one of them.

If your dental treatment has been impacted by Hurricane Ida, please contact United Concordia’s disaster line at 1-800-858-0051 to locate a dentist and get answers to any questions regarding dental coverage. Please let us know you’ve been affected by the disasters when you call.**

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Dental Emergencies

Emergency dental care procedures under the ADDP for remote service members consist of the following:

  • Emergency dental care does not require an authorization or Appointment Control Number (ACN).
  • Emergency dental care includes any treatment necessary to relieve pain, treat infection, or control bleeding. Root canal treatment may be needed to relieve pain and infection, and is considered emergency dental care.
  • Crowns, bridges, and denture services are not considered emergency dental care and, therefore, are not covered. As such, active duty service members (ADSMs) who elect to receive non-covered services as part of an episode of emergency dental care are responsible for payment of these services.
  • It is recommended that ADSMs use a United Concordia network dentist for emergency dental care. Although this is not required, any follow-up care with a non-network dentist will not be authorized and the ADSM will be responsible for payment.
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