** Notice for ADDP Members Impacted by Natural Disasters **

United Concordia is dedicated to helping ADDP members impacted by natural disasters. We realize you are wrestling with many issues and concerns in light of this tragedy - your dental care shouldn't be one of them.

If you have been displaced as a result of a natural disaster and your ADDP benefits and/or access to care have been affected, please contact us at 1-866-984-2337. We are committed to helping our enrollees affected by tragedy. Please do not hesitate to contact us so we can be of assistance.

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Cancellations and Missed Appointments

If active duty service members (ADSMs) are unable to keep an appointment, they should attempt to cancel it with the civilian dentist at least 24 hours before their scheduled visit.

Extenuating circumstances may occasionally prevent ADSMs from cancelling within 24 hours of their appointment. ADSMs can submit an appeal to United Concordia if they receive a bill for a missed appointment. The appeal should include a detailed explanation as to why the appointment was missed and must be submitted online or in writing to United Concordia at:

  • United Concordia Companies, Inc.
  • ADDP Unit - Appeals
  • P.O. Box 69430
  • Harrisburg, PA 17106-9430
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