** Attention **

United Concordia is dedicated to helping TRICARE Dental Program (TDP) enrollees impacted by natural disasters. We realize you are wrestling with many issues and concerns while dealing with the effects of Hurricane Dorian - your dental care shouldn’t be one of them.
If your dental treatment has been impacted by the current situation, contact United Concordia at 1-800-858-0051 to locate a dentist, coordinate benefits, and answer any questions regarding dental coverage. Please let us know you’ve been affected by the disaster when you call.

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Fraud and Abuse

United Concordia takes a strong stand against fraudulent and abusive practices. Fraud and abuse can take many forms, including:

  • Submitting claims for services not rendered
  • Submitting claims for non-covered services disguised as covered benefit services
  • Identity thefts submitting claims for a non-eligible individual as a covered beneficiary
  • Duplicate claim submissions
  • Misrepresentation by the dentist of his or her credentials
  • Concealment of information (by the dentist) regarding business practices which disqualify him or her as an authorized ADDP provider
  • Improper billing practices, including submitting claims for unnecessary dental services
  • Routine waiver of member cost-share

Reporting Fraud and Abuse

If you believe a dentist or entity has received insurance money through the submission of a false claim, you should report this information to the Special Investigations Unit (SIU). United Concordia provides several ways for enrollees to contact the SIU:

  • Use the  Online Fraud Complaint Form
  • To submit written correspondence, download the pdf file for printing and send to:

          United Concordia Companies, Inc.
          Special Investigations Unit
          4401 Deer Path Road
          Harrisburg, PA 17110
          Fax: 717-260-7204
  • Contact the toll-free "Fraud Hotline" at 1-877-968-7455.

The SIU maintains a 24-hour confidential voice mailbox for reporting suspected fraud.

United Concordia Fraud Success Stories

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