** Important information for Active Duty Service Members**

COVID-19 update: To ensure the safety of both patients and dental staff, the American Dental Association is asking that all elective (non-emergency) dental procedures be postponed at this time. Click here for more information on dental emergencies.

If you are experiencing a dental emergency (emergency dental care includes any treatment necessary to relieve pain, treat infection, or control bleeding) you should:

  • Call United Concordia’s dental emergency line at 1-800-858-0051*

* Note that this line is to be used for dental emergencies only.  It is available Sunday, 6:00 pm - Friday, 10:00 pm, Eastern Time.

You may also seek care for a dental emergency from your closest emergency room; however, please understand that the healthcare system may be overwhelmed with medical patients at this time and it is recommended that you contact your dentist and/or United Concordia for assistance.

** Important information for dentists.** Learn more.

skip to main content

Dental Electronic Services

United Concordia is pleased to offer you various automated resources to help you find the information you need, when you need it. As such, we have a dedicated department that features automated services to help you:

Dental Electronic Services

  • Speed eClaim®
  • ADDP Patient Data Tracker
  • Electronic Data Interchange (EDI)

Our Internet Based Applications:

Speed eClaim® - gives you the ability to submit requests for payment, predeterminations and encounters via the Internet and receive the results of the adjudication immediately. Visit the Speed eClaim® section to register.

ADDP Patient Data Tracker - allows dental offices to check eligibility, benefits, claims status, procedure code information, maximum/deductible accumulations, allowance information and service history all from the comfort of your office chair via the Internet. Available 24 hours a day, 7 days a week*, ADDP Patient Data Tracker is designed to fit your schedule. Visit the ADDP Patient Data Tracker section to register.

Our EDI Applications:

Electronic Data Interchange (EDI) - In order to avoid the delays and hassles caused by filing paper claim forms and the need to contact our Customer Service departments, we have implemented the ability for you to send your claims, eligibility and claim status requests to us electronically. These functions can be performed directly with us if your practice management software allows for a direct connection to United Concordia. Visit our Electronic Data Interchange (EDI) section to register for a direct connection with us.

If you want to send your claims and inquiries through your clearinghouse, call Dental Electronic Services at (800) 633-5430.

For more information about these systems, email Dental Electronic Services or call us at (800) 633-5430.


United Concordia is a corporate member of National Dental EDI Council, a non-profit organization promoting electronic commerce in the dental benefits industry. NDEDIC offers educational opportunities, collects and provides information, and creates and promotes forums for dental EDI.