** Notice for ADDP Members Impacted by Natural Disasters **

United Concordia is dedicated to helping ADDP members impacted by natural disasters. We realize you are wrestling with many issues and concerns in light of this tragedy - your dental care shouldn't be one of them.

If you have been displaced as a result of a natural disaster and your ADDP benefits and/or access to care have been affected, please contact us at 1-866-984-2337. We are committed to helping our enrollees affected by tragedy. Please do not hesitate to contact us so we can be of assistance.

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The Active Duty Dental Program (ADDP), offered by the Department of Defense (DoD) through the Defense Health Agency (DHA), provides nationwide dental coverage. United Concordia administers and underwrites the ADDP for the TMA. The ADDP creates a unique partnership between United Concordia's dental network and the military Services to offer dental care to active duty service members.

To be considered a Covered Service, a procedure or treatment must meet the requirement of being appropriate and necessary to establish and maintain dental health to meet military worldwide readiness/deployment status. Active Duty Service Members (ADSMs) may receive any covered service listed in the ADDP Dental Reference Guide, as long as the referral and/or authorization requirements are met prior to receiving treatment.

Treatment for the following services will be initiated within the 21-day ADDP timeliness requirement:

  • Examination and Diagnosis
  • Dental Prophylaxis
  • Preventive
  • Routine Restorative

Specialty procedures should be provided within a 28-day ADDP timeliness requirement. If a Dental Treatment Facility (DTF) cannot provide a covered dental service within the access standard, the DTF may refer the ADSM to private civilian care. Dental emergency treatment should be provided within a 24-hour ADDP timeliness requirement.