** Important information for Active Duty Service Members**

COVID-19 update: To ensure the safety of both patients and dental staff, the American Dental Association is asking that all elective (non-emergency) dental procedures be postponed at this time. Click here for more information on dental emergencies.

If you are experiencing a dental emergency (emergency dental care includes any treatment necessary to relieve pain, treat infection, or control bleeding) you should:

  • Call United Concordia’s dental emergency line at 1-800-858-0051*

* Note that this line is to be used for dental emergencies only.  It is available Sunday, 6:00 pm - Friday, 10:00 pm, Eastern Time.

You may also seek care for a dental emergency from your closest emergency room; however, please understand that the healthcare system may be overwhelmed with medical patients at this time and it is recommended that you contact your dentist and/or United Concordia for assistance.

** Important information for dentists.** Learn more.

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United Concordia's Code of Business Conduct

Each job at United Concordia carries with it special considerations. Our Code of Business Conduct points us down the right path when we encounter specific work situations. The Code is made up of specific policies we each must follow, as our jobs dictate.

Our Code of Business Conduct reflects the company's commitment to the highest standards of ethical business conduct. This Code, which is part of our broader Integrity Process, helps each of us do our jobs better by providing guidance in making day-to-day decisions.

Just as a map does not identify every street and alley, it is important to recognize that our Code of Business Conduct, even though detailed, cannot address every conceivable situation where we may need ethical guidance. However, the Integrity Process - the United Concordia ethical framework - values teamwork, pride and excellence in attaining our goals. In short, we care not only for the end result but also how it was attained.

The United Concordia Code of Business Conduct ("the Code") is designed to provide a clear guidance of the business conduct. Our Code reflects the company's commitment to the highest standards of ethical business conduct.

The Code is intended to reinforce the principle that each and every one of us has a responsibility to help ensure that, as a company, United Concordia operates legally and ethically in its business conduct.

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