** Important information for Active Duty Service Members**

COVID-19 update: To ensure the safety of both patients and dental staff, the American Dental Association is asking that all elective (non-emergency) dental procedures be postponed at this time. Click here for more information on dental emergencies.

If you are experiencing a dental emergency (emergency dental care includes any treatment necessary to relieve pain, treat infection, or control bleeding) you should:

  • Call United Concordia’s dental emergency line at 1-800-858-0051*

* Note that this line is to be used for dental emergencies only.  It is available Sunday, 6:00 pm - Friday, 10:00 pm, Eastern Time.

You may also seek care for a dental emergency from your closest emergency room; however, please understand that the healthcare system may be overwhelmed with medical patients at this time and it is recommended that you contact your dentist and/or United Concordia for assistance.

** Important information for dentists.** Learn more.

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Tutorials (Active Duty Service Members)

Remote active duty service members (ADSMs) may consult this tutorial for detailed information on obtaining civilian dental care under the ADDP. If you have additional questions, please contact a United Concordia Dental Care Finder at 1-866-984-ADDP (2337).

Important: The new ADDP contract began August 1, 2014 and contains many new program features that will benefit active duty service members.

United Concordia will offer webinars to provide training on the steps required to obtain an appointment control number (ACN) and to schedule an appointment with a civilian dentist.

Click here to view the dates and times of the ADDP webinars.

Remote ADSMs

Tutorial Downloads

Tutorial File Options
Remote ADSM Tutorial

File Viewers

Listed below are links to download Adobe PDF Reader and MS PowerPoint Viewer.

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