** Important information for Active Duty Service Members**

COVID-19 update: To ensure the safety of both patients and dental staff, the American Dental Association is asking that all elective (non-emergency) dental procedures be postponed at this time. Click here for more information on dental emergencies.

If you are experiencing a dental emergency (emergency dental care includes any treatment necessary to relieve pain, treat infection, or control bleeding) you should:

  • Call United Concordia’s dental emergency line at 1-800-858-0051*
For more information on remote and DTF-referred emergency policies, click here.

* Note that this line is to be used for dental emergencies only.  It is available Sunday, 6:00 pm - Friday, 10:00 pm, Eastern Time.

You may also seek care for a dental emergency from your closest emergency room; however, please understand that the healthcare system may be overwhelmed with medical patients at this time and it is recommended that you contact your dentist and/or United Concordia for assistance.

** Important information for dentists.** Learn more.

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Dental Emergencies

Emergency dental care procedures established by your military dental treatment facility (DTF) apply to all non-remote ADSMs. Please contact your local military DTF for a list of policies pertaining to emergency dental care.

If you are traveling (leave, duty-related), you do not require an Appointment Control Number (ACN) or referral if you are not within 50 miles of a military DTF. You may seek treatment from any civilian dentist, however follow-up care with a non-network dentist is not authorized.

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