Contact Information
ADDP Website and Email Address
- www.addp-ucci.com
- addpdcf@ucci.com - For customer service questions
- addpcm@ucci.com - For questions related to authorizations or appeals
Customer Service and Appointment Scheduling
Phone: 1-866-984-ADDP (2337)
Monday-Friday: 8 a.m. to 8 p.m. Eastern Time
Saturday: 8 a.m. to 5 p.m. Eastern Time
Dental Case Management: 1-866-568-6101
Fraud and Abuse Hotline: 1-877-968-7455
Mailing Addresses
Claims
United Concordia Companies, Inc.
ADDP Claims
P.O. Box 69429
Harrisburg, PA 17106-9429
Customer Service
ADDP Customer Service
P.O. Box 69430
Harrisburg, PA 17106-9430
Authorizations or Appeals
ADDP Authorization or Appeal Requests
P.O. Box 69431
Harrisburg, PA 17106-9431
Grievances
ADDP Grievances
Contract Administration
1800 Center Street 2AL4
Camp Hill, PA 17089
Fraud and Abuse
United Concordia Companies, Inc.
Special Investigations Unit
4401 Deer Path Road, DP-3B
Harrisburg, PA 17110