** Attention **

United Concordia is dedicated to helping TRICARE Dental Program (TDP) enrollees impacted by natural disasters. We realize you are wrestling with many issues and concerns while dealing with the effects of the earthquake in Puerto Rico - your dental care shouldn’t be one of them. If your dental treatment has been impacted by the current situation, contact United Concordia at 1-800-858-0051 to locate a dentist, coordinate benefits, and answer any questions regarding dental coverage. Please let us know if you’ve been affected by the disaster when you call.

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Cancellations and Missed Appointments

If you are unable to keep an appointment, you should attempt to cancel it with the civilian dentist at least 24 hours before your scheduled visit.

Extenuating circumstances may occasionally prevent you from cancelling within 24 hours of your appointment. You can submit an appeal to United Concordia if you receive a bill for a missed appointment. The appeal should include a detailed explanation as to why the appointment was missed and must be submitted online in writing to United Concordia at:

  • United Concordia Companies, Inc.
  • ADDP Unit - Appeals
  • P.O. Box 69430
  • Harrisburg, PA 17106-9430